DMCA / Copyright Takedown Policy
Effective: 2026-06-01 · Version: 0.1.0 (lawyer review pending)
Crumpert respects intellectual property rights. This page tells you how to report material on Crumpert that you believe infringes your copyright, and what happens after a report.
It's drafted to satisfy the safe-harbour provisions of the US Digital Millennium Copyright Act (DMCA) (17 U.S.C. § 512), as well as equivalent EU (Article 14 e-Commerce Directive / Article 17 Copyright Directive) and UK (s.97A Copyright, Designs and Patents Act 1988) procedures.
[LAWYER REVIEW] Register the DMCA Designated Agent with the US Copyright Office before public launch ($6 fee, 10-minute online form at https://dmca.copyright.gov). Add the agent's name, mailing address, telephone, and email here once registered.
1. Submit a takedown notice
If you believe content on Crumpert infringes your copyright, send a written notice to our Designated Agent:
- Email: dmca@crumpert.com
- Mailing address: [LAWYER REVIEW — insert]
- DMCA Agent on file with US Copyright Office: [LAWYER REVIEW — insert name + Copyright Office reference once registered]
Your notice must include all of the following (failing to include any will delay our response):
- A physical or electronic signature of the copyright owner or authorised agent.
- Identification of the copyrighted work you claim has been infringed (URL or detailed description).
- Identification of the material on Crumpert that you claim is infringing, with enough detail for us to locate it — typically a direct link to the post or profile.
- Your contact information (name, address, telephone, email).
- A statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorised to act on behalf of the owner of the right that is allegedly infringed.
We may share your notice (including your identity and contact details) with the user whose content you reported.
Knowingly false notices can incur liability for damages and attorneys' fees under 17 U.S.C. § 512(f). Don't submit one for content you simply disagree with — see the Acceptable Use Policy for content reports.
2. What we do
When we receive a complete notice we will:
- Remove or disable access to the reported material expeditiously (typically within 1 business day).
- Notify the user who posted it and pass them a copy of your notice.
- Record the action against the user's account for our repeat-infringer policy (§4).
3. Counter-notice
If you believe your material was removed in error or because of misidentification, you may submit a counter-notice to dmca@crumpert.com containing:
- Your physical or electronic signature.
- Identification of the material that was removed and the location at which it appeared before removal.
- A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification.
- Your name, address, telephone number, and a statement that you consent to the jurisdiction of the federal court for your judicial district (or, if outside the US, the courts of England and Wales), and that you will accept service of process from the original complainant or their agent.
We will forward your counter-notice to the original complainant. If they do not file a court action seeking a restraining order against you within 10–14 business days, we may restore the material.
4. Repeat infringer policy
We will terminate the accounts of users who, in our judgement and in appropriate circumstances, are repeat infringers. We track strikes on a 12-month rolling basis: typically two valid takedowns result in a temporary suspension, three result in account termination.
5. Other intellectual-property complaints
For trademark, right-of-publicity, or other non-copyright IP complaints, email legal@crumpert.com with equivalent identifying information. We don't follow a formal DMCA-style procedure for these but we will review and act on legitimate complaints.
6. Note for UK / EU complainants
The DMCA is a US statute, but its procedure is the most efficient way for us to act. If you're in the UK or EU and prefer not to certify under US law, send the same information by email with the under-penalty-of-perjury statements omitted — we'll still review the report under UK / EU law (s.97A CDPA / Article 14 e-Commerce Directive).